conditions
Terms and
1. Ticket purchases and refund policy
1.1 Refund eligibility: Attendees may request a full refund of their ticket purchase up to 30 days before the event. Refund requests must be submitted through Eventbrite during that window. Refunds will include the ticket price less the Eventbrite fees (which consists of the payment processing fee and the service fee combined), unless the event is cancelled by the organizer due to unforeseen circumstances, in which case the full ticket price and fees will be refunded to the purchaser.
1.2 No automatic refunds less than 30 days before the event: Refunds will not be issued automatically once there are less than 30 days remaining before the event, except in cases where the event is cancelled by the organizer due to unforeseen circumstances, as outlined below. Contact the organizer at workshop@compassrosegroup.org if you have questions about refunds outside the 30-day pre-event window.
1.3 Event cancellation: In the rare and unlikely event that the organizer cancels the event due to unforeseen circumstances, a full refund of the ticket price will be provided to all attendees. Refunds will be processed to the original method of payment via Eventbrite.
2. Event details
2.1 Included amenities: The ticket price includes a light breakfast, refreshments and a catered lunch on all session dates. Additional meals, snacks or beverages outside of these provisions are the responsibility of the attendee.
2.2 Accommodation: Attendees are responsible for booking and paying for their own overnight accommodations, as well as transport to and from the event. The event organizers do not assume any responsibility for accommodation or transportation expenses, or any related costs in the event of cancellation of the event due to unforeseen circumstances.
3. Liability and responsibility
3.1 Organizer liability: The event organizers are not liable for any expenses, losses, or damages incurred by attendees related to travel, accommodation, or any other costs associated with attending the event. The organizer is not liable for any personal injury, loss, or damage to personal property occurring during the event.
4. Intellectual property
4.1 Content: All materials and content provided during the event are the intellectual property of Compass Rose Group and may not be reproduced or distributed without permission.
5. General terms
5.1 Event changes: The event organizer reserves the right to make changes to the event schedule, content, or venue as necessary, without liability. Attendees will be notified of any significant changes as soon as possible. Where we alter the time or location of the event, we will provide you with reasonable notice and offer you the choice of either a credit for a future event (up to the value of sums paid by you) or the option to attend virtually.
5.2 Code of conduct: Attendees are expected to conduct themselves professionally. The organizer reserves the right to remove any individual from the event for disruptive or inappropriate behaviour without a refund.
5.3 Force majeure: The organizer shall not be liable for any failure to perform their obligations under these terms and conditions if such failure is due to any event beyond their reasonable control, including but not limited to natural disasters, acts of war or government restrictions.
